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May 13, 2007

HOW TO : Delete exchange account on a Windows Mobile device

Filed under: Networking,Technology,Windows — Vinay @ 12:55 pm

I use a T-Mobile Dash as my phone and mobile messaging platform. For those that are not aware, you pull e-mail from any Exchange 2003 server with SP2 from a Windows Mobile device over the air, using direct connect. The management features are not as robust as Blackberry for managing Windows Mobile devices, but it is a free feature :).

I have been trying to figure out for the last few weeks, how I can switch the exchange server that my DASH has been configured for. Finally, a lot of googling revealed the following steps.

On your mobile device,

  • Go to Start -> Active Sync
  • Click  Menu – >  Options
  • Choose Microsoft Exchange
  • Click on Menu-> Delete

NOTE : This will delete all your e-mail, contacts and calendar entries that were synchronized using the old exchange server.


  1. Cheers mate

    Comment by Juan — July 12, 2007 @ 1:42 am

  2. Thank you so Much!!! this has been the most irritating since I stopped using our exchange server. sucks to loose the contacts though… at least I backed them up.

    Comment by Tommy C. — April 2, 2008 @ 10:08 am

  3. Thanks!!

    Comment by Zack — January 28, 2009 @ 3:30 pm

  4. Thank you tons! I couldn’t figure this out for the life of me. Microsoft’s new MyPhone wouldn’t sync most of my data as long as this Exchange account was on there.

    Thanks again!

    Comment by Dave — May 28, 2009 @ 11:48 am

  5. Glad to be of help Dave..

    Comment by Vinay — May 31, 2009 @ 1:50 am

  6. Thanks! I feel stupid that I didn’t see this option myself.
    I was having trouble with my google apps sync account – but I could delete the exchange account and set it up again thanks to this.

    Comment by saket — June 20, 2009 @ 7:25 pm

  7. Cheers mate! very halpful!

    Comment by Elad — October 6, 2009 @ 9:18 am

  8. Thank you mate,
    I have been looking for this for days now, finaly done it. Now lets see if I can include a new / different exchange system :)

    Comment by ml — December 15, 2009 @ 9:59 am

  9. Thanks, now to see if I can disable device password

    Comment by Waterguy — January 16, 2010 @ 4:58 pm

  10. Thanks dude. Saved me tons of time and a broken phone off of my wall (little joke there… very little.)

    Comment by Jason Grim — August 16, 2010 @ 7:54 pm

  11. Thanks a lot!

    Comment by AGustí — September 2, 2010 @ 2:34 am

  12. THANK YOU!!!

    Comment by JockeH — September 23, 2010 @ 1:06 pm

  13. When I initially commented I clicked the -Notify me when new comments are added- checkbox and now each time a comment is added I get four emails with the identical comment. Is there any method you possibly can take away me from that service? Thanks!

    Comment by Justin Flumerfelt — April 3, 2011 @ 8:49 am

  14. Justin – I will try to see if I can remove you from the notification list. Sorry for the spam :).

    Comment by Vinay — April 17, 2011 @ 5:48 am

  15. Excellent point. Folks must visualize about this before they terminate an e-mail account. Seemingly requires a full write-up on this very point. Thanks.

    Comment by how to delete hotmail account permanently — April 8, 2012 @ 12:22 am

  16. Thanks for keeping this available! My Android Device died yesterday so I had to drop back to my LG Expo Win Mobile 5 Device and set up the company exchange email again. Your tip saved a lot of time!

    Comment by Mark Bunds — January 31, 2013 @ 8:47 am

  17. Glad it was helpful Mark.

    Comment by Vinay — February 5, 2013 @ 9:35 pm

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