HOW TO : Delete exchange account on a Windows Mobile device

I use a T-Mobile Dash as my phone and mobile messaging platform. For those that are not aware, you pull e-mail from any Exchange 2003 server with SP2 from a Windows Mobile device over the air, using direct connect. The management features are not as robust as Blackberry for managing Windows Mobile devices, but it is a free feature :).

I have been trying to figure out for the last few weeks, how I can switch the exchange server that my DASH has been configured for. Finally, a lot of googling revealed the following steps.

On your mobile device,

  • Go to Start -> Active Sync
  • Click  Menu – >  Options
  • Choose Microsoft Exchange
  • Click on Menu-> Delete

NOTE : This will delete all your e-mail, contacts and calendar entries that were synchronized using the old exchange server.

18 thoughts on “HOW TO : Delete exchange account on a Windows Mobile device”

  1. Thank you so Much!!! this has been the most irritating since I stopped using our exchange server. sucks to loose the contacts though… at least I backed them up.

  2. Thank you tons! I couldn’t figure this out for the life of me. Microsoft’s new MyPhone wouldn’t sync most of my data as long as this Exchange account was on there.

    Thanks again!

  3. Thanks! I feel stupid that I didn’t see this option myself.
    I was having trouble with my google apps sync account – but I could delete the exchange account and set it up again thanks to this.

  4. Thank you mate,
    I have been looking for this for days now, finaly done it. Now lets see if I can include a new / different exchange system :)

  5. When I initially commented I clicked the -Notify me when new comments are added- checkbox and now each time a comment is added I get four emails with the identical comment. Is there any method you possibly can take away me from that service? Thanks!

  6. Justin – I will try to see if I can remove you from the notification list. Sorry for the spam :).

  7. Thanks for keeping this available! My Android Device died yesterday so I had to drop back to my LG Expo Win Mobile 5 Device and set up the company exchange email again. Your tip saved a lot of time!

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