In business, just like in life, we are going to have to deal with the unexpected, the unanticipated and the unfair. Those who deal most successfully with all of it are the ones who have the attitude that indeed whatever happens is normal. That doesn’t mean that whatever happens is acceptable or pleasant. But it does mean that changes and surprises are part of life, and we can choose to either roll with the changes or the change rolls over us.
Simple but powerful quote by Xun Kuang, known as Xunzi (a Chinese Confucian philosopher of the 3rd century BC)
Not having heard something is not as good as having heard it; having heard it is not as good as having seen it; having seen it is not as good as knowing it; knowing it is not as good as putting it into practice.