Overheard : Process

Love this quote about process attributed to Tobi Lutke in multiple interviews. He said it in different ways, but here is the gist

There are three kinds of processes

  • Process that makes things that were previously impossible to do, possible. That’s good.
  • Process that makes something that was previously possible significantly simpler, which is also good.
  • Remaining 99.9% of all process that exists in corporate America is the third category, which is actually just telling people to behave slightly different from what common sense tells them to do.

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