What does it mean to be a "Proactive IT Team"? This picture (credited to Uptime Software) shows how you can classify outages so that you know which ones to tackle first. A very good way to take stock of things and show progress over time. August 10, 2010 by admin Management Technology Uncategorized 1 You may also like... Overheard : Return on investment from a book Microsoft Team Blogs Chicago's best Korean Restaurant 1 Response Comments1 Pingbacks0 Laura says: September 10, 2010 at 11:00 am I like it! Reply Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Comment Name * Email * Website Save my name, email, and website in this browser for the next time I comment.