Mark Horstman, on his podcast about when not to use email (https://www.manager-tools.com/2017/05/when-not-use-email-part-2)
No delivery of information is purely about information. Every delivery of information has some effect on the relationship that is formed during the communication or (relationship) that previously existed.
Quote (or rather statement) by Arthur Brooks on Servant Leadership. Credits for capturing the statement and documenting it, goes to Bret Simmons.
“We in this country are facing a lack of visionary servant leadership. Any leader you can think of will say they are fighting for people, and this is a necessary but insufficient condition for being a leader, to fight for people that need you. But what we really need for real vision is level two and level three servant leadership. What’s level two servant leadership? It’s fighting for people that need you that you don’t need. Level three servant leadership is fighting for people who don’t like you. This is the problem, where we split into tribes where leaders only lead their followers.” Arthur Brooks, February 18, 2016, TED 2016, Vancouver, British Columbia
A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects.