admin

Overheard : Unexpected, Unanticipated, Unfair

Caught this on a whiteboard at work 🙂

In business, just like in life, we are going to have to deal with the unexpected, the unanticipated and the unfair. Those who deal most successfully with all of it are the ones who have the attitude that indeed whatever happens is normal. That doesn’t mean that whatever happens is acceptable or pleasant. But it does mean that changes and surprises are part of life, and we can choose to either roll with the changes or the change rolls over us.

Overheard : On Reacting

I am so surprised that I haven’t heard this phrase till now. I guess I did, but didn’t pay attention :). Over heard this in a talk by a 6th grader on things he learnt from saints.

Respond and don’t react

For most of our interactions in this world, we are quick to react. But instead if we paused and responded to the situation, the world would be a better place.

Overheard : Putting into practice

Simple but powerful quote by Xun Kuang, known as Xunzi (a Chinese Confucian philosopher of the 3rd century BC)


Not having heard something is not as good as having heard it; having heard it is not as good as having seen it; having seen it is not as good as knowing it; knowing it is not as good as putting it into practice.

Overheard : Market share and Profitability

Herb Kelleher‘s, the iconic co-founder and long time CEO of Southwest Airlines, thoughts on profitability. He shared this with Guy Raz on his “How I built this” podcast.

If we have 4% of the market and are being profitable, that is better than having 90% of the market and being unprofitable.

The entire podcast for your listening pleasure is at https://www.npr.org/2019/01/04/682174446/remembering-herb-kelleher

Herb passed away on Jan 3, 2019. RIP Herb.