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# What does it mean to be a "Proactive IT Team"?
- URL: https://kudithipudi.org/what-does-it-mean-to-be-a-pro-active-it-team/
- Published: 2010-08-10T12:59:06.000Z
- Updated: 2010-08-10T12:59:06.000Z
- Description: This picture (credited to Uptime Software) shows how you can classify outages so that you know which ones to tackle first. A very good way to...
- Author: admin
- Tags: Management, Technology, Uncategorized, #wp, #wp-post, #Import 2026-08-23 02:32

This picture ([credited to Uptime Software](http://www.uptimesoftware.com/mttr.php?ref=kudithipudi.org)) shows how you can classify outages so that you know which ones to tackle first. A very good way to take stock of things and show progress over time.

![](http://farm5.static.flickr.com/4094/4878558513_d2efb0e007_z_d.jpg "IT Operations :  Magic Quadrant")