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# Express.com DNS outage
- URL: https://kudithipudi.org/express-com-dns-outage/
- Published: 2010-04-27T01:42:19.000Z
- Updated: 2010-04-27T01:42:19.000Z
- Description: I am sure a lot of people shop on express.com , but I probably get the credits for being the first blogger to post that express.com...
- Author: admin
- Tags: Networking, Technology, Uncategorized, Web, #wp, #wp-post, #Import 2026-08-23 02:32

I am sure a lot of people shop on [express.com ](http://www.express.com/?ref=kudithipudi.org), but I probably get the credits for being the first blogger to post that express.com has not been responding to DNS queries since \~7:00 PM CST (4/26). Looks like Qwest is hosting DNS for Express. The name servers (most probably global load balancers) are not responding to DNS requests.

Here’s what I get, when I queried for www.express.com

#### Nameserver trace for www.express.com:

- Looking for who is responsible for root zone and followed h.root-servers.net.
- Looking for who is responsible for com and followed h.gtld-servers.net.
- Looking for who is responsible for express.com and followed dca-ans-01.inet.qwest.net.

#### Nameservers for www.express.com:

- **dca-ans-01.inet.qwest.net** returned (NORECORDS)
- **svl-ans-01.inet.qwest.net** returned (NORECORDS)

I feel for the poor ops team scrambling around to bring up the service :). Another reason, you want diversity in your DNS hosting.

![](http://farm4.static.flickr.com/3161/4556053235_74281750fc.jpg "Express.Com site outage")