Current

• Director of Global IT Ops at TravelCLICK Inc.

Past

• Manager, IT Services at Orbitz
• Network Operations Engineer at Hawaii Pacific Teleport
• Network Operations Engineer at Spirian Technologies

• Systems Analyst Level II at Comdisco Incorporated
• Network Administrator at Inlight Interactive

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2 more...

Education

• Illinois Institute of Technology
• Taganrogskij Gosudarstvennyj Radiotehniceskij Universitet

Recommended

19 people have recommended Vinay

Connections

500+ connections

Industry

Information Technology and Services

Websites

• My Website
• My Company

Summary

A highly qualified IT professional with a cumulative experience of 10 years in medium size to Fortune 500 size companies with passion for technology, excellent communication skills and business acumen. Ability to develop and manage high performance, cross functional teams in providing leading edge IT solutions.

Specialties:

Experience

• Director of Global IT Ops

  TravelCLICK Inc.

  (Privately Held; Hospitality industry)

  May 2007 — Present (2 years 11 months)

  Oversight of global IT operations for high volume/transaction oriented technology company. The position is responsible for managing more than $5MM in OPEX budget and reports to the CIO.

  • Stabilized offshore partner relationship and ramped up productivity by improving overall management, oversight and accountability to meet contractual objectives.
  • Consolidated 5 disparate data centers into 2 level IV data centers resulting in DR capabilities for all hosted applications and reducing costs by 20%.
  • Led roll out of MPLS network in the enterprise, resulting in reduction of telecom and data OPEX.

• Manager, IT Services

  Orbitz

  (Public Company; 10,001 or more employees; CD; Information Technology and Services industry)

  March 2004 — May 2007 (3 years 3 months)

  • Managing a twelve person IT (helpdesk, networks, systems) support group for the corporate office, housing over 1000 employees with a $2.5M budget reporting to the Vice President of Operations.
  • Spearheaded IT Services group during key messaging platform migration from Lotus Notes to Microsoft Exchange without business disruption and thereby achieved 85% customer satisfaction.
  • Streamlined working environment by establishing technical and operational standard resulting in ability of IT group to support employee base growth by 300%.
  • Mentored and trained helpdesk group to optimize efficiency and increase services offered. This resulted in 92% employee satisfaction and the group being nominated as “World Class” by the Hackett group.
  • Lead IT group during a $17M corporate office move with no business disruptions.
  • Deployed VoIP infrastructure across the enterprise, utilizing Avaya technologies resulting in reducing telecom costs by $3K/month.

• Network Operations Engineer

  Hawaii Pacific Teleport

  (Privately Held; 1-10 employees; Internet industry)

  July 2003 — March 2004 (9 months)

  • Designed and deployed Network Management and Control (NMC) software for satellite based network which provided real-time information and analysis.
  • Supported ISP grade satellite network serving thousands of users in the Asian Pacific-Rim region.
  • Developed a network usage tracking system for billing and customer reporting which reported provided real-time statistics for both the company and clients.
  • Reduced customer service headcount requirement 25% by developing a self service customer support portal using Open Source technologies.

• Network Operations Engineer

  Spirian Technologies

  (Privately Held; 51-200 employees; Information Technology and Services industry)

  January 2002 — July 2003 (1 year 7 months)

  • Designed and implemented Linux based server infrastructure to support rapid software deployments for Fortune 100 customers, which saved the organization $300K in capital expenses.
  • Developed a monitoring system using open source software for a 500 node network, the resulting solution resulted in 1500% cost reductions.
  • Managed and integrated document processes for NOC regarding procedures, troubleshooting, and escalations. This included working with internal organizations to develop and implement embedded monitoring and notification features in custom software.
  • Administered and maintained enterprise class database systems based on MS SQL 2000 and Oracle 8.0i. Maintenance of corporate data center including firewalls, routers and phone system.

• Systems Analyst Level II

  Comdisco Incorporated

  (Public Company; 10,001 or more employees; Information Technology and Services industry)

  January 2001 — December 2001 (1 year )

  • Implemented new architecture for Domain Name System (DNS), which resulted in increased security, drastically reducing the time of implementation by more than 70% for adding a new customers.
  • Headed a group seven team members in the Network Operations Center (NOC), responsible for computer security issues with outside vendors.
  • Implemented and maintaining backup architecture for customers using Veritas NetBackup Datacenter Software. Maintenance of Checkpoint firewalls and VPN (Virtual Private Network) which includes development and deployment of firewall policies.
  • Responsible for maintaining a Terabyte Tape Silo controlled by SGI servers.

• Network Administrator

  Inlight Interactive

  (Privately Held; 51-200 employees; Health, Wellness and Fitness industry)

  May 2000 — December 2000 (8 months)

  • Designed, setup, and maintained Local Area Network (LAN), Virtual Private Network (VPN) for the new corporate office and two branch offices.

  • Configured and maintained production, staging, and developmental servers for the company website running in Enterprise class SUN servers.

  • Designed and maintained computer, voice telephony network, voicemail server and security system.

Education

• Illinois Institute of Technology

  M.S , Computer Science , 1999 — 2002

• Taganrogskij Gosudarstvennyj Radiotehniceskij Universitet

  B.S , Computer Science , 1994 — 1999

Additional Information

Websites:

• My Website
• My Company

Interests:

Internet Technology, Running, Hiking, Reading, Photography

Groups:

•    Obama for America
•    Illinois Institute of Technology - IIT
•    Comdisco Alumni Association
•    Chicago Technology Network
•    Orbitz Alumni Network

Honors: